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Insync ehr reviews11/9/2023 3rd party communication and response could have been a little better, but we did get through it all and things seem to be working as they should. We would have liked to implement the fax system in insync, but it was more than expected so we declined. The additions that we wanted after our contract was signed seems to be pretty costly. This has slowed down the onboarding of providers. I believe we had some issues with understanding the different provider tiers and how to set them up. They were very friendly and educated on the system, which made it great for us! CONS He made the trainings fun and interesting. did a great job with our training and made sure we understood the different programs. was quick to respond to our changes that we needed and developing our different templates. He really understood our practice and had great suggestions. made the development of this program very easy to develop. The reports seem to be a great benefit for us and I look forward to using these. One showing of the system by and you are sold. You actually want to keep working, or playing, as we call it. This systems has and will continue to allow us to take this company to new heights. Built completely with her in mind and the other 85 other staff members. There were tears in her eyes as she was so happy with HER system. When I felt we were ready, we presented it to Doctor. She had so much patience and never minded going over and over things until I understood. , my Implementation and Training Specialist, was unbelieveable. I had a good idea of how this company runs and was to design it accordingly. I was the only one to learn the system, per the owner of the company, so as to not have way too many minds explaining what they all needed. Integration was very good, I had transferred systems 4 times before and I was nervous because this was the largest I every had to oversee. Everything was thought of in designing this program from the colors being all happy and when our logo was already on the system, all I could say was "SOLD". Since all systems with them are not alike, that made it all that more special. The sounds coming from the office after viewing the system, told it all. ![]() I chose 5 companies, InSync was the 4th to be viewed. Wow! When a chosen group of 4 personnel decided to switch systems, I was in the forefront of finding exactly the right system for our practice. Billing is getting a handle on the mountains of EOB's and the Meaningful Use reporting required by ACO's and Medicare, have eased several persons jobs where they have been able to take a vacation. Yep, were were paper charts, Doctor never did EMR. So far, we are only not even a month into the system and have been able to not buy 10 cases of paper a week.
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